Aaq99 believes gaming should be a source of fun, not stress. That's why we're committed to creating a responsible gaming environment for every player.
Aaq99's Dedicated Responsible Gaming Tools and Services
Set your own daily, weekly, or monthly deposit and betting limits. aaq99 fully respects your right to stay in control.
Whenever you feel like you need a breather, you can easily pause your account for anywhere from 24 hours to six weeks.
If you want to step away from gaming for an extended period, choose self-exclusion. Your account will be fully deactivated for the duration you set.
View your full betting and transaction history. Analyze your spending and time to make informed decisions.
If signs of gaming addiction appear, our support team will connect you with a specialist counselor.
Opt out of promotional emails and advertisements. aaq99 offers this feature free of charge as part of responsible gaming.
Responsible gaming at aaq99 is more than following rules — it's a way of thinking. Online gaming is enjoyable when it stays a form of entertainment. But when it becomes a habit that leads to financial or emotional harm, it turns into a problem.
We believe every player should treat gaming as a budgeted form of entertainment — just like going to the cinema or eating out. aaq99 provides multiple tools and guidelines for responsible gaming to help you stay in control at all times.
As online gaming continues to grow in Bangladesh, responsible play has never been more important. aaq99 always puts the mental well-being and financial safety of its users first. Our goal is to build a platform where gaming is always a positive experience.
It's not always easy to notice when gaming shifts from entertainment to a problem. The first step to responsible gaming at aaq99 is knowing yourself. Watch out for these warning signs:
We want you to stay in control at all times. That's why aaq99 provides the following tools, which you can activate anytime from your account settings:
Set a maximum deposit amount in advance — daily, weekly, or monthly.
Set a cap on how much you're willing to lose within a given period.
Set a daily limit on how long you play. Once the time is up, aaq99 will automatically send you an alert.
Take a temporary break from 1 day up to 6 weeks. You will not be able to log in to your account during this period.
Choose a permanent self-exclusion period ranging from 6 months to 5 years. No promotional communications will be sent during this time.
Turn off promotional messages, bonus offers, and email notifications at any time.
Using aaq99's responsible gaming tools is straightforward. Just follow the steps below:
Log in to your aaq99 account and click the profile icon in the top right corner.
Go to "Account Settings" or the "Responsible Gaming" section.
Choose whichever you need — deposit limit, time limit, or self-exclusion.
Set the amount and duration. Changes may take up to 24 hours to take effect.
A confirmation will be sent to your email. Lowering a limit takes effect immediately — increasing one takes effect after 24 hours.
Aaq99 strictly prohibits anyone under 18 from using the gaming platform. We verify age at registration and require valid ID as part of the KYC process.
If there are children or teenagers in your household, take these steps to prevent them from accessing your aaq99 account:
If you feel gaming is having a negative impact on your life, you don't have to face it alone. aaq99 is always here for you. Our responsible gaming team is available 24/7, seven days a week.
Also, keep the following tips in mind to help you stay prepared:
Answer the following questions honestly. If more than three answers are "Yes," consider seeking support.
Have you ever spent more time or money on gaming than you planned?
Do you find it hard to stop gaming?
Have family members or people close to you expressed concern about your gaming?
Have you ever placed larger bets in an attempt to win back money you lost?
Have you ever taken out a loan or dipped into savings to cover gaming expenses?
Has gaming affected your work, studies, or family responsibilities?
Answers to the most frequently asked questions about responsible gaming
Join aaq99 and enjoy the best gaming experience in a responsible gaming environment.